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Read. Understand. Apply.
The Warn Room blogs apply 70 years of research to the practice of alerts and warnings. We show how evidence-based changes to message content, style, and structure can create more effective warnings.
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Flood Preparedness Messages
Some hazards have obvious early stages, where it is possible to issue messages that can help local residents and community members to...

Jeannette Sutton
Nov 11, 2024


Three missing persons, three inconsistent messages.
Messages for missing persons have the potential to motivate receivers to pay attention, look around, conduct a search, report known...

Jeannette Sutton
Nov 7, 2024


The Blue Alert that woke the entire state of Texas
This message got a LOT of unwanted attention on October 7, 2024 after it was issued to the entire state of Texas at 4:53am. Reading...

Jeannette Sutton
Nov 4, 2024


A tale of two CURFEW messages
Its time to talk a bit about jargon again... but this time in relation to CURFEW. Curfew is defined as: a regulation requiring people to...

Jeannette Sutton
Oct 31, 2024


BEES ATTACKING! Stay indoors until further notice.
For the past ten years, every time I have taught a class on crisis communication, I have asked my students to engage in an exercise where...

Jeannette Sutton
Oct 28, 2024


Incomplete messages put lives in danger
This past week, a catastrophic storm ripped through the Southeast US, leaving communities destroyed and more than 230 deaths (so far). ...

Jeannette Sutton
Oct 7, 2024


Why Jargon Is So Bad in a Warning Message
By most assessments, this would be considered a complete message. It includes the source, the hazard, the location, the guidance, and the...

Jeannette Sutton
Aug 14, 2024


Special event notifications
There are plenty of special events that occur every day, resulting in the need for specialized notifications for populations engaging in...

Jeannette Sutton
Aug 12, 2024


Improving an incomplete wildfire warning message
I write a lot about wildfire warnings; I do so because they honestly stand out as being some of the most frequently incomplete and...

Jeannette Sutton
Aug 9, 2024


What about those road closure messages...
Every once and a while, we take a peek at the types of messages that a state or jurisdiction is sending to the public and find something...

Jeannette Sutton
Aug 8, 2024


All Clear Messages and Active Shooters
All clear messages are designed to do one thing: let people know that the event has concluded and they are safe to return or resume...

Jeannette Sutton
Aug 6, 2024


Improving a message for water restrictions.
I love a simple message that uses plain language and is easy to read. But sometimes, the message is SO simple that it simply leaves out...

Jeannette Sutton
Aug 1, 2024


Warning Location Information and Zones...
If you send or receive wildfire or hurricane alerts and warnings, you know that there has been a shift to the use of zones to highlight...

Jeannette Sutton
Jul 30, 2024


A Well-constructed Message for a Missing Endangered Adult
Did you know that there are at least 50 different types of missing persons messages/categories in effect across the United States. FIFTY!...

Jeannette Sutton
Jul 15, 2024


Another wildfire message, this time using SET as a signal to prepare
If you read the blog posted on July 8, you know that wildfire messaging is inconsistent and frequently incomplete. You can read research...

Jeannette Sutton
Jul 12, 2024


Should we make preparedness messages actionable, too? Yes!
Another excellent post shared by @zachstanford, who helps to highlight how we can use the Message Design Dashboard and effective...

Jeannette Sutton
Jul 8, 2024


A complete message for a fast moving wildfire: 5-stars!
The wildfires that erupted in New Mexico this past June were fast moving and extremely dangerous. Having messages prepared ahead of time...

Jeannette Sutton
Jul 3, 2024


Is it time to establish a policy for your Wireless Emergency Alerts?
There are a lot of reasons to establish a WEA policy early in your use of IPAWS - in particular, a policy can help to guide when a...

Jeannette Sutton
Jul 1, 2024


"Armed man wanted for homicides" is NOT a help-wanted advertisement
The editor has been away from her desk for a bit, but we've started to notice friends and colleagues who are implementing The Warn Room...

Jeannette Sutton
Jun 27, 2024


An improved Boil Water Notification that is actionable
The editor has been away from her desk for a bit, but we've started to notice friends and colleagues who are implementing The Warn Room...

Jeannette Sutton
Jun 24, 2024
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