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Read. Understand. Apply.
The Warn Room blogs apply 70 years of research to the practice of alerts and warnings. We show how evidence-based changes to message content, style, and structure can create more effective warnings.


Missing person alert types: 40+ and Counting
There are now more than 40 named alerts for missing and endangered persons across the United States. These messages are specific to individual states, and are commonly accompanied by state legislation to identify a vulnerable population that was not previously highlighted in missing persons messages. For instance, Arizona recently initiated the "Turquoise Alert" described this way : A Turquoise Alert program establishes a notification system that provides immediate informat

Jeannette Sutton
Jan 13


Self-reflections on testifying before congress
This post is a bit different from the rest; Here I share my personal reflections on the invitation to speak to the House Committee on Energy and Commerce, Subcommittee on Communication and Technology on December 16, 2025. Jeannette Sutton, PhD, preparing to respond to a comment from a house committee member. THE LEAD UP Early in the week, I received an email from a staffer for the Subcommittee, asking if I would share my thoughts on some of the bills they would be discussin

Jeannette Sutton
Dec 22, 2025


Flood Warnings and Technical Language
Much of the time that I have written about language inconsistency and the use of jargon in messages, it has been focused on WILDFIRE. Many previous posts to the Warning Gallery have pointed to the use of operational and technical language (Level 1, Level 2, and Level 3 or Ready status, Set status, Go status) that has more meaning to responders and commanders than to the public. In fact, we’ve published about the use of inconsistent language in the National Fire Protection A

Jeannette Sutton
Dec 12, 2025


Over-alerting: Incomplete, inconsistent, and not actionable
Recently, my colleague Dr. Michele Wood and I published a paper that defines and identifies dimensions of over-alerting. While some of...

Jeannette Sutton
Sep 9, 2025


When a warning has ended, what do you say?
When a warning has ended, do you send a message or do you let silence speak for you? Do you let the public figure out that the coast is...

Jeannette Sutton
Aug 18, 2025


Missing Person Alert Jargon: Ashanti, Ian, and Turquoise
When we take a look at the most prevalent WEA messages, the #1 type, following those issued by the National Weather Service for...

Jeannette Sutton
Jul 24, 2025


Protest Activity WEA - an effective public safety warning?
Just after 6:00 PM on Sunday, June 8, the Los Angeles Police Department used the IPAWS system to issue a Wireless Emergency Alert to a...

Jeannette Sutton
Jun 9, 2025
Silver and Gold: missing person messages for aging and other populations
There are presently more than 45 alert types for missing and endangered persons. They are frequently given names such as AMBER, Silver,...

Jeannette Sutton
Mar 31, 2025


Completing the communication loop with a post-alert message
There are a few reasons that really stand out about why an alert originator of public safety communicator could choose to send a...

Jeannette Sutton
Mar 6, 2025


A really good example of wildfire messaging for the #Franklin fire in CA
Whew, those Santa Ana winds that fall on Southern California can be brutal. When accompanied by fire weather and red flag conditions,...

Jeannette Sutton
Dec 19, 2024


Three missing persons, three inconsistent messages.
Messages for missing persons have the potential to motivate receivers to pay attention, look around, conduct a search, report known...

Jeannette Sutton
Nov 7, 2024


A tale of two CURFEW messages
Its time to talk a bit about jargon again... but this time in relation to CURFEW. Curfew is defined as: a regulation requiring people to...

Jeannette Sutton
Oct 31, 2024


Why Jargon Is So Bad in a Warning Message
By most assessments, this would be considered a complete message. It includes the source, the hazard, the location, the guidance, and the...

Jeannette Sutton
Aug 14, 2024


Warning Location Information and Zones...
If you send or receive wildfire or hurricane alerts and warnings, you know that there has been a shift to the use of zones to highlight...

Jeannette Sutton
Jul 30, 2024


Another wildfire message, this time using SET as a signal to prepare
If you read the blog posted on July 8, you know that wildfire messaging is inconsistent and frequently incomplete. You can read research...

Jeannette Sutton
Jul 12, 2024


Be On The Lookout... help us search
There are many ways to indicate to a community that there is a need to help find a missing person. Risk communicators can choose to use...

Jeannette Sutton
Apr 22, 2024


An incomplete LOCKDOWN message for law enforcement activity
Law enforcement messages with instructions to lockdown are HARD to write. Especially when you have limited time and need people to take...

Jeannette Sutton
Mar 11, 2024


Be prepared to evacuate for flooding
Some hazards, like hurricanes, wildfires, and atmospheric rivers, offer risk communicators the gift of time to prepare their constituents...

Jeannette Sutton
Feb 8, 2024


The importance of plain language and instruction
Plain language makes it easier for the public to read, understand, and use government communications. Its wording, structure, and design...

Jeannette Sutton
Feb 1, 2024


Silver Alerts and JARGON
It may come as little surprise that WEA is frequently used by law enforcement to issue alerts for missing and endangered persons (MEP). ...

Jeannette Sutton
Jan 10, 2024
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