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Read. Understand. Apply.
The Warn Room blogs apply 70 years of research to the practice of alerts and warnings. We show how evidence-based changes to message content, style, and structure can create more effective warnings.

Warning Gallery
Helping you Improve Wireless Emergency Alerts!
Some Wireless Emergency Alerts are exemplary in their construction and inclusion of content. Others are not. Risk communicators can learn from each other in order to improve their messaging when it really matters.
Come back frequently for more examples.


A well-written, plain-language Missing Person Alert
A plain language missing person alert This is a really well-written alert. Let me show you have it conforms to the best guidance we have on how to write an actionable missing person alert. It begins with the source of the message: VBALERT. This is an acronym (it also appears like a branded alert name), however, at the end of the message we also see the organization clearly named. This is followed by the incident type (aka hazard from the Warning Response Model). The inci

Jeannette Sutton
Feb 18


It's time to apply evidence-based guidance to MEP alerts.
An EBONY alert Recent research on effective Missing and Endangered Person (MEP) alerts has identified how to name the incident and how to structure a message to be most effective at helping message receivers to understand and respond to messages. When we consider MEP messages in relation to more general alerts and warnings, they follow the same structure as those warnings that are issued for all hazards. They should always contain the following CONTENTS: The name of the m

Jeannette Sutton
Feb 13


A little TEST message can go a long way...
Required Weekly Test IPAWS users are required to regularly test their user proficiency by sending an alert that is issued to users who have opted in to receive them. This is also a great opportunity to demonstrate the type of test message that could be issued during a live test in a community - one that is announced ahead of time, organized with community members, and publicized by the media. These live tests have the added benefit, if done correctly, of growing system awar

Jeannette Sutton
Feb 5


Warming Centers Open for all who are in need
Issuing alerts about warming centers should be easy to understand and accessible for all.

Jeannette Sutton
Jan 19


Missing person alert types: 40+ and Counting
There are now more than 40 named alerts for missing and endangered persons across the United States. These messages are specific to individual states, and are commonly accompanied by state legislation to identify a vulnerable population that was not previously highlighted in missing persons messages. For instance, Arizona recently initiated the "Turquoise Alert" described this way : A Turquoise Alert program establishes a notification system that provides immediate informat

Jeannette Sutton
Jan 13


90-Character messages lead to milling...we've studied it, we've seen it, so why do it?
When we first began to study public responses to Wireless Emergency Alerts in 2012, we immediately saw significant issues with alerts that were limited to 90-characters. Study participants indicated that these messages could not contain enough information to act upon, so instead of leading them to protect themselves, it led to them to search for more information ( see Bean et al. 2016 ). Information search to confirm the message is trustworthy and requires action is commonl

Jeannette Sutton
Jan 6


Flood Warnings and Technical Language
Much of the time that I have written about language inconsistency and the use of jargon in messages, it has been focused on WILDFIRE. Many previous posts to the Warning Gallery have pointed to the use of operational and technical language (Level 1, Level 2, and Level 3 or Ready status, Set status, Go status) that has more meaning to responders and commanders than to the public. In fact, we’ve published about the use of inconsistent language in the National Fire Protection A

Jeannette Sutton
Dec 12, 2025


A complete message for a chemical fire
Chemical fires are frightening. They represent a sort of "dread risk" that raises concerns about not only short term impacts but...

Jeannette Sutton
Sep 12, 2025


Over-alerting: Incomplete, inconsistent, and not actionable
Recently, my colleague Dr. Michele Wood and I published a paper that defines and identifies dimensions of over-alerting. While some of...

Jeannette Sutton
Sep 9, 2025
Closing the Communication Loop: thoughts about campus alerting
When people have been told to protect themselves by taking shelter; when the conditions are highly uncertain; when the threat holds a...

Jeannette Sutton
Aug 29, 2025


When a warning has ended, what do you say?
When a warning has ended, do you send a message or do you let silence speak for you? Do you let the public figure out that the coast is...

Jeannette Sutton
Aug 18, 2025


A preliminary assessment of WEAs issued for the July 29, 2025 Tsunami
This is a long post that includes a LOT of WEAs (14 to be exact). Because I followed the December 5, 2024 tsunami event fairly closely,...

Jeannette Sutton
Jul 30, 2025


Missing Person Alert Jargon: Ashanti, Ian, and Turquoise
When we take a look at the most prevalent WEA messages, the #1 type, following those issued by the National Weather Service for...

Jeannette Sutton
Jul 24, 2025


Aloha, Hawaii - is this a test or a live message or a mistake?
On Friday morning, June 13, Hawaiians were startled by a statewide WEA. It indicated that it was a TEST - in fact it was some sort of...

Jeannette Sutton
Jun 19, 2025


Protest Activity WEA - an effective public safety warning?
Just after 6:00 PM on Sunday, June 8, the Los Angeles Police Department used the IPAWS system to issue a Wireless Emergency Alert to a...

Jeannette Sutton
Jun 9, 2025


Live WEA Tests - there are rules for a reason
Live WEA tests are used to test the WEA system from end to end. This includes engaging the public who are receiving your messages and,...

Jeannette Sutton
Apr 7, 2025
Silver and Gold: missing person messages for aging and other populations
There are presently more than 45 alert types for missing and endangered persons. They are frequently given names such as AMBER, Silver,...

Jeannette Sutton
Mar 31, 2025


Lessons on rumoring, style, and consistency from a haz-mat message
A colleague sent this message to me, calling attention to the words "hazardous materials" and asking what might be a more plain language...

Jeannette Sutton
Mar 14, 2025


Child's Life in Danger! Comments on motivating action to search.
We've seen a lot of missing person alerts come through WEA these past few weeks. Many of them stand out for what they lack, but this...

Jeannette Sutton
Mar 10, 2025


Completing the communication loop with a post-alert message
There are a few reasons that really stand out about why an alert originator of public safety communicator could choose to send a...

Jeannette Sutton
Mar 6, 2025
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